Delivery
We aim to complete and ship out every order as soon as possible! However, this can vary depending on your order.
If you have designed your own product, please allow up to 7 working days before your order will be posted to you. If you have ordered an existing product, your order will be posted within 3-4 working days. Once your order is posted, you will receive a dispatch email from us confirming the delivery details and tracking number.
At Zero&Co., we work with our trusted delivery partner, Evri. Once your order has been posted, you can check on the status of your delivery by clicking this link below and entering your tracking number.
For more information please see our FAQs
You can also contact us for any delivery questions at info@zeroandco.co.uk
Returns
Zero&Co. offers a 28-day return policy for unwanted and unworn purchases, which means you have 28 days after receiving your item to request a return.
Please see our full Refund & Returns Policy here for more details.
You can always contact us for any return questions at info@zeroandco.co.uk.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Sale Items & Gift Cards
Unfortunately, we cannot accept returns on sale items or gift cards.